Privacy Policy

Your privacy is important to us. This policy explains how KIET collects, uses, and protects your personal information.

Last updated: January 2024

Introduction

Jiangsu Canete (KIET) Machinery Manufacturing Co.("KIET," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name, email address, and contact information
  • Company name, job title, and business information
  • Project requirements and technical specifications
  • Communication preferences and inquiry details

Technical Information

We automatically collect certain technical information when you visit our website:

  • IP address, browser type, and operating system
  • Website usage patterns and navigation data
  • Device information and screen resolution
  • Referral sources and search terms

How We Use Your Information

Business Operations

  • Process inquiries and provide quotes
  • Deliver products and services
  • Provide technical support
  • Manage customer relationships

Communication

  • Send product updates and newsletters
  • Provide industry insights
  • Notify about service changes
  • Respond to customer feedback

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

1

Service Providers

With trusted third-party service providers who assist in our business operations, under strict confidentiality agreements.

2

Legal Requirements

When required by law, regulation, or legal process, or to protect our rights and interests.

3

Business Transfers

In connection with any merger, acquisition, or sale of company assets, with appropriate notice to affected users.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

SSL encryption for data transmission
Secure server infrastructure
Regular security assessments
Access controls and authentication
Data backup and recovery systems
Employee training and protocols

Your Rights and Choices

Access and Correction

You have the right to access, update, or correct your personal information at any time.

Data Portability

You can request a copy of your personal data in a structured, machine-readable format.

Deletion

You may request deletion of your personal information, subject to legal and business requirements.

Marketing Communications

You can opt-out of marketing communications at any time using unsubscribe links or contacting us directly.

Cookies and Tracking

You can control cookie settings through your browser preferences and opt-out of tracking technologies.

Complaints

You have the right to lodge complaints with relevant data protection authorities if you believe your rights have been violated.

International Data Transfers

As a global company, KIET may transfer your personal information to countries outside your jurisdiction for processing and storage. When we do so, we ensure appropriate safeguards are in place to protect your information, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses approved by regulatory bodies
  • Binding corporate rules and certification schemes

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on:

3-7

Years

Customer and business records

2

Years

Website analytics and usage data

Indefinite

Legal compliance requirements

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below:

KIET Privacy Office

Email: kiet@chinakiet.com
Phone: +86-523-86186888
Address: No. 199, Jinger Road, Economic Development Park, Taizhou, Jiangsu, China

Response Time

General inquiries: 2-3 business days
Data requests: 5-10 business days
Urgent matters: Within 24 hours

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:

  • Post the updated policy on our website with a new "Last Updated" date
  • Notify you via email or prominent website notice for material changes
  • Provide a reasonable notice period before changes take effect

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

This Privacy Policy is effective as of January 2024 and applies to all information collected by Jiangsu Canete (KIET) Machinery Manufacturing Co.

© 2024 Jiangsu Canete (KIET) Machinery Manufacturing Co., Ltd All rights reserved.